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Forum Discussion
Chuck_M
Jun 12, 2025Mentor
Some error occurred while enabling/disabling remote management
TL/DR: Getting an error message when trying to enable remote access on mobile device using Orbi App: Orbi 850 system in access point mode. There apparently is no place in the Orbi web-bas...
michaelkenward
Jun 13, 2025Guru - Experienced User
Chuck_M wrote:Not sure if this changes responses, but trying to enable Anywhere Access throws the errors originally specified in this thread.
Certainly does. Remote access has a specific meaning in Netgearspeak. It goes nowhere near MyNetgear as an intermediary and dives into your router from afar.
Anywhere Access is enabled by default.
When using the mobile app, there is an option to turn it off:
- Settings
- Anywhere Access
There is no option for that in the GUI.
When you use the app, there are two options. Anywhere Access and Local Access. You should see Local Access as an option when you are connected to the same wifi network as the router. At some stage the app will ask you for the admin login details for the router.
Chuck_M wrote:The RBR850 pukes when you try to enable that same remote access via the mobile app.
What actually happens when use Local Access to connect the app to the RBR850?
Chuck_M wrote:I get the error "Some error occurred while enabling/disabling remote management"
As you can see, that message doesn't mean much in the context of Anywhere Access. There is no remote management.
Is the RBR850 registered to the account that you have on the RBR970s?
Just another user with time on their hands.
Chuck_M
Jun 14, 2025Mentor
Thanks for your response! I would have edited the original post, but I dont think I have that capability here... or at least I cannot find how to edit it.
When you try and activate the Anywhere Access on the mobile device (iphone) -- a window pops up that says "
"Some error occurred while enabling/disabling remote management".
Have rebooted Orbi as well as Iphone several times.
Orbi 850 is in AP mode -- but this works like a champ on my other two Orbi 970 installs (both in AP mode)