NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JosieDan
Sep 24, 2025Tutor
Spectrum Streaming App no longer works with my Orbi Wifi, but works when NOT on Orbi wifi
In short: Spectrum Streaming app update broke our app Guide says, "No data available" and we cannot choose a channel Any other attempt to choose a live-stream channel is met with a black scree...
- Sep 24, 2025
Yes, that's the modem. That's the one we got after the problem started.
They're not going to help us. They wouldn't even give us credit for the whole time we've been without the service.
I cancelled.
Thank you very much for your help.
CrimpOn
Sep 24, 2025Guru - Experienced User
No. AP mode requires a router.
We often suggest users manually install a previous version of firmware when troubleshooting Netgear router issues.
Probably not a possibility with the Spectrum app on Roku or iPhone.
(might be possible with the Android phone. i.e. delete the Spectrum app and then load a previous version from an APK repository.)
StephenB
Sep 25, 2025Guru - Experienced User
CrimpOn wrote:AP mode requires a router.
Yeah, I know that...
I missed the reply where OP provided his equipment details, and was guessing he might have a gateway, and not just a modem.
FWIW, I have verizon fios, not spectrum. But still there are several scenarios when verizon apps fail when double-routing. I had to set up a second Orbi network using AP mode to get my set top boxes to work properly (since the verizon wifi didn't reach them).