NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RH92
Feb 24, 2026Follower
RMA Process Issue
Good Morning Netgear Community,
I'm in Melbourne, Australia.
I purchased an RBK860 system from Netgear Australia (a 2 pack, black colour RBR & RBS 860 and 2 standalone, white colour RBS 8...
KevinLiT
Feb 25, 2026NETGEAR Moderator
Hello RH92,
Welcome to the NETGEAR Community!
I am sorry that you are experiencing this issue with your RMA process. I will reach out about the proceedings of this case on your behalf. In the future, be sure to refrain from posting case numbers directly in your post. The case numbers and RMA numbers have been noted, and redated from your post for security purposes.
Best,
Kevin
NETGEAR Team