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Forum Discussion
Router not supported
For some reason I can’t find the model but it is Model #RAX10. AX1800 router. When I try to connect my Orbi RBK753S-100NAS. It says router not supported in the Orbi app. Do I have to buy a different r...
brassakabruce wrote:
For some reason I can’t find the model but it is Model #RAX10. AX1800 router. When I try to connect my Orbi RBK753S-100NAS. It says router not supported in the Orbi app. Do I have to buy a different router? The Orbi worked fine with my old Century Link modem/router. On my old router it plugged into the wan/lan port but my new router doesn’t have a wan/lan port. Just the internet port and 4 Ethernet ports.
This is probably because the RAX10 is a Nighthawk router, not an Orbi router:
https://www.netgear.com/images/datasheet/networking/wifirouter/RAX10.pdf
The RAX10 has a yellow "Internet" port, which is what Orbi labels a "WAN" port. (see page 6)
I fear there is a disconnect somewhere. If the old Century Link modem/router is gone, there must be a new modem (or fiber ONT) from the ISP. The Orbi RBK750 router would plug into that. This RAX10 has no modem capability.