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Forum Discussion
brassakabruce
Jan 27, 2021Follower
Router not supported
For some reason I can’t find the model but it is Model #RAX10. AX1800 router. When I try to connect my Orbi RBK753S-100NAS. It says router not supported in the Orbi app. Do I have to buy a different r...
FURRYe38
Jan 28, 2021Guru - Experienced User
Be sure you turn OFF the wifi radios on the RAX and that your wireless device connects to the Orbi AX system. If the wireles device is connected to the RAX then this is the reason why the Orbi app reports this.
brassakabruce wrote:
For some reason I can’t find the model but it is Model #RAX10. AX1800 router. When I try to connect my Orbi RBK753S-100NAS. It says router not supported in the Orbi app. Do I have to buy a different router? The Orbi worked fine with my old Century Link modem/router. On my old router it plugged into the wan/lan port but my new router doesn’t have a wan/lan port. Just the internet port and 4 Ethernet ports.