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Router sees one account but not the other
RBR850 with two satellites. The base can’t see Account A. But it can see Account B. One of the satellites can see Account A. Account A is my private account. Account B is my guest account. My desktop...
I have since restored the router and started over. Everything is back running as before yet I'm concerned about a few things including why did my hardwired desktop office computer loose its internet connection? And what caused all the blocking and unblocking? I was blocked from gaining access to the management app on my desktop. Is the firmware unstable or am I doing something wrong? Since I'm going through the set-up process again I have a bunch of questions but I'll add a separate topic for this.
Thanks for your input.
I’ll try to explain better. I have a RBR850 router on the top floor with two satellites that are hard wired to the router and are located on different floors. The router is in my office. My desktop computer is hardwired to the router. This morning my desktop had no internet connection. I have two networks - a private and one for guests. The desktop will not connect to either one of these. I can connect my cell phone via WIFI to the guest network but it won’t connect to the private network. We have an iPad on another floor that will connect to the private network.
I have tried rebooting everything every which way.
Any help would be greatly appreciated!
My desktop computer is hardwired to the router. This morning my desktop had no internet connection.
So you lost the wired connection from the PC to the Internet through the router.
Start there. If that breaks then everything else will follow.
As Retired_Member asks, how are you managing the router? Can you get at it with a web browser and the graphical user interface (GUI)?
I have tried rebooting everything every which way.
Did that include the PC?
By the way, your use of the term "private network" might be misleading. It could refer to Windows and its designation of public and private networks. Windows has a habit of using "public" network settings. These limits what you can do on your network. It can help to tell Winows that you have a Private network.
Change from Public to Private Network in Windows 7, 8 and 10 Windows 10
Tip: How To Change The Network Type From Public To Private | Bruceb News
In Windows 11 it looks like this:
or in Control Panel\Network and Internet\Network and Sharing Centre
