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Forum Discussion
JosieDan
Sep 24, 2025Tutor
Spectrum Streaming App no longer works with my Orbi Wifi, but works when NOT on Orbi wifi
In short: Spectrum Streaming app update broke our app Guide says, "No data available" and we cannot choose a channel Any other attempt to choose a live-stream channel is met with a black scree...
- Sep 24, 2025
Yes, that's the modem. That's the one we got after the problem started.
They're not going to help us. They wouldn't even give us credit for the whole time we've been without the service.
I cancelled.
Thank you very much for your help.
plemans
Sep 24, 2025Guru - Experienced User
Have you tried a different DNS provider?
I'd try that first.
Make sure that if IPv6 is enabled, you change both the IPv4 and IPv6 dns providers.
- JosieDanSep 24, 2025Tutor
Thank you. I changed to another DNS service, made sure I specified it for both IPv4 and IPv6, rebooted the Orbi and still no dice.