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Forum Discussion
Solved
Spectrum Streaming App no longer works with my Orbi Wifi, but works when NOT on Orbi wifi
In short: Spectrum Streaming app update broke our app Guide says, "No data available" and we cannot choose a channel Any other attempt to choose a live-stream channel is met with a black scree...
Yes, that's the modem. That's the one we got after the problem started.
They're not going to help us. They wouldn't even give us credit for the whole time we've been without the service.
I cancelled.
Thank you very much for your help.
So ya, seems like this is on Spectrum. Seems like maybe the prior modem and Orbi system was working and not this new unit isn't or maybe causing issues.
Is this the new Fiber unit? https://d15yx0mnc9teae.cloudfront.net/sites/default/files/Spectrum%20ONU%20User%20Guide_0.pdf
Yes, that's the modem. That's the one we got after the problem started.
They're not going to help us. They wouldn't even give us credit for the whole time we've been without the service.
I cancelled.
Thank you very much for your help.
How sad. I also have Spectrum and an Orbi (older model). Last spring when we were having "issues" with our Tivo on Spectrum, I got an Xemu box from Spectrum. Tried it this afternoon, and it streams correctly through the Orbi. Was about to get out a Roku Ultra (2024) and see if the Spectrum app works on it.
Since you've cancelled Spectrum, probably not much value in doing that.
