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Forum Discussion
gustca01
Aug 22, 2025Aspirant
Speed Issues RBR850
I have a verizon modem that gives 1GB up and down. When I wire into it I can confirm the speeds. When my RBR850 is connected to it, I only get 100MB up and down. Not sure why any advice? NOTE: On...
FURRYe38
Aug 22, 2025Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
gustca01 wrote:I have a verizon modem that gives 1GB up and down. When I wire into it I can confirm the speeds. When my RBR850 is connected to it, I only get 100MB up and down. Not sure why any advice?
NOTE: On the port connections settings on the Verizon modem, it won't set to 1000 full duplex, just 100 full duplex. This only happens on the LAN connected to the RBR 850. Everything else does 1000 full duplex.
Is there a setting on the RBR850 that needs to be changed or something I'm not setting right?
- gustca01Aug 22, 2025Aspirant
The Firmware is: V7.2.7.15_5.1.16
The Modem is a Verizon CR1000A with Firmware 3.6.0.2_BD
The ONT is from Verizon. I can't find a model number on it. If it's helpful I can provide a serial number.
I have the 1GB fiber plan from Verizon. The setup is Street -> ONT -> Verizon Modem -> RBR8750
When I plug into the Modem or use the WiFi from it I get 800MB+ up/down speeds. Using the same cable, plugged into the 'Internet 2.5G/1G' port on the RBR850. I get 100MB up and down when plugged, on WIFI, and from the RBR850 speed test itself. Therefore I don't think its my cable, which is a CAT.6A.- FURRYe38Aug 22, 2025Guru - Experienced User
What connection rate speed is seen on the RBRs web page ui on the Advanced tab and select Show Stats button for the WAN port? Should see 1000Mbps here.
So the CR1000A is a router, not a modem: https://www.verizon.com/support/verizon-router-cr1000a/
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
New: Static IP Address Configuration for AP Mode | NETGEAR CommunitiesGive #2 a try.
Something else to ask the ISP about, ask them if you can remove the CR1000A router and replace it with the Orbi RBR router.