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Forum Discussion
Foxes2015
Aug 26, 2021Aspirant
Speed Test Issues
I have a 1.2G internet from Xfinity and have the Orbi RBR750. Ever since I installed I had solid speeds and it used to report just under 1G internet on the speed tests. For the last 2 months that spee...
Foxes2015
Aug 27, 2021Aspirant
Yes the speed test report is from the Orbi itself- it’s quite a neat feature as regardless of how I’m connected WiFi or Ethernet, the results come direct from the router Internet port uplink to modem.
I don’t know why the speeds have dropped - I’ve tried factory reset.
I have been impressed overall and the satellite station with 5Ghz dedicated backhaul has improved WiFi throughout the house. As it’s under warranty I’m hoping to get replaced with the same.. assuming this is a faulty device and not an issue in newer firmware etc. Earlier speed tests when new this year were just what I’d expected
I don’t know why the speeds have dropped - I’ve tried factory reset.
I have been impressed overall and the satellite station with 5Ghz dedicated backhaul has improved WiFi throughout the house. As it’s under warranty I’m hoping to get replaced with the same.. assuming this is a faulty device and not an issue in newer firmware etc. Earlier speed tests when new this year were just what I’d expected
FURRYe38
Aug 27, 2021Guru - Experienced User
Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Test your speed with a wired PC and Ooklas installable speed test app instead of Orbi app.
Thank you.