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Forum Discussion
Speed Test Issues
I have a 1.2G internet from Xfinity and have the Orbi RBR750. Ever since I installed I had solid speeds and it used to report just under 1G internet on the speed tests. For the last 2 months that spee...
Whilst I don’t dispute there may be issues with the internal speed test on the router (although I don’t see any) this issue is resolved by going back to the latest v3 firmware.
All speed tests are improved with that older firmware regardless of if you use apps, router, wired or wireless.
I hadn’t really noticed by my lan internet speeds all dropped to around 600Mbps after the 4 firmware. Reverting back had everything running blazing fast matching the speeds that come directly off the modem.
Netgear need to fix this bad firmware and give users a better way to downgrade. God help anyone who’s not an engineer. Going back to the oldest version to get telnet support, disabling auto update and then bringing everything back up at the router and modem to the latest stable version is not for your casual user. Thought I’d bricked my satellite several times but hopefully all is good at v3.2.18.1 - I will not be upgrading automatically again.
All speed tests are improved with that older firmware regardless of if you use apps, router, wired or wireless.
I hadn’t really noticed by my lan internet speeds all dropped to around 600Mbps after the 4 firmware. Reverting back had everything running blazing fast matching the speeds that come directly off the modem.
Netgear need to fix this bad firmware and give users a better way to downgrade. God help anyone who’s not an engineer. Going back to the oldest version to get telnet support, disabling auto update and then bringing everything back up at the router and modem to the latest stable version is not for your casual user. Thought I’d bricked my satellite several times but hopefully all is good at v3.2.18.1 - I will not be upgrading automatically again.
Please contact NG support and let them know what you experienced.
Glad you got it working again. Be sure to post about any Orbi AX, support, information or issues in the Orbi AX forum.
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Enjoy.
- How do I contact support? Despite being less than 12 months old, I only seem to be able to purchase “premium” support. Or call at my expense..
- FURRYe38 - all I see on that page, since my device is more than 90 days old is premium paid support options.
I know this is nothing to do with you and not personal but that’s outrageous. This is clearly a FW issue. I have a device less than 12 months old that cost in excess of $500 and now I need to pay a premium to report a problem (which the hundreds of other comments verify NG don’t have a solution for) 🤷🏻♂️