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Forum Discussion

z8's avatar
z8
Guide
Oct 24, 2021
Solved

Status/Firmware Upd shows 1 Satellite - but there are 2 connected

I have a RBK853 system (two satellites). One is wired, one is wireless.

 

On the main page it says I have one satellite (the wireless one) and when I try and check for new FW it only shows one, but on the devices page I can see both satellites. How do I get the main router to properly recognise the other (wired) satellite?

 

Using V4.6.3.16_2.0.51 and the router is in AP mode.

 

  • z8's avatar
    z8
    Oct 31, 2021

    That didn't help, but thanks for the suggestion - it made sense to test that.

     

    In the end (in desparation) I factory reset the whole thing - satellites, main router, the lot.

    And now it works.

10 Replies

    • z8's avatar
      z8
      Guide

      This only happens when it's wired. 

      If I disconnect the hard wire and connect it wirelessly, then there's no problem at all and it shows two devices.

      • Is the wired RBS directly connected to the back of the RBR or is there a LAN swtich in between the RBR and RBS?