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Forum Discussion
Mastra11
Oct 08, 2026Apprentice
Strange PlayStation 5 and Netgear Orbi 753 issue
I have a Netgear orbi 753 that works well, daisy-chained to my FTTH provider's router with excellent coverage and speed. I don't have many devices connected, a maximum of 20 devices, and they all wor...
Mastra11
Oct 08, 2026Apprentice
Hi, I only have Armor active and that's it, but I've always had Armor active since I bought it. Where can I see the NAT filter? I've never touched anything on the NAT filter, thanks.
FURRYe38
Oct 08, 2026Guru - Experienced User
What firmware is on the orbi?
What gateway do you have for your FTTH?
Is the orbi in access point mode? Or the gateway in passthrough mode?
Is the PS5 hardwired to the satellite or directly to the router?
What happens if you disable Armor and try the PS5 downloading something?
We saw odd issues a while back with Armor being enabled and causing problems. Disabling it stopped the download issues.
- Mastra11Oct 08, 2026Apprentice
I have version 4.6.9.11. I'm not updating because it works fine and has always worked well. My carrier's gateway is a router. I know it has dual NAT, but I don't care because I don't play online, and for my use, it's fine. Orbi is in router mode, and the PS5 and Xbox Series X are connected directly to the Orbi router via Ethernet. But do I have to disable Armor from the app? Will anything happen to the router if I turn off Armor? Thanks.
- FURRYe38Oct 08, 2026Guru - Experienced User
Ok, v4 FW had issues with Armor causing problems with downloads. We saw this on xbox as well if Armor was enabled. Was fixed in later version of FW.
Yes, You can turn OFF Armor from Orbi app.
No.
- Mastra11Oct 08, 2026Apprentice
I don't have any problems with Xbox, it's just the PS5 that did this and not always, it did it 4 times. One question: What problems were there with downloads and Armor enabled? Thanks.