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Forum Discussion
rapshank1882
Jul 29, 2025Tutor
Switching to Community Fibre from BT UK
Hi Does anyone know if the transition from BT FTTP to Community Fibre FTTP is worth it or has anyone on here switched providers? BT is £20 more p/m compared to CF 1Gbps offering which offers...
rapshank1882
Aug 31, 2025Tutor
Think I've worked it out. After trying numerous cables, plugging direct into ONT, WiFi, LAN tests, it seems the ONT box is very susceptible to any movement. I moved the ONT box and my Orbi went magenta, then after coming back up I was hitting expected speeds.
My CF ONT box isn't secured to my wall, but my old BT ONT was/is.
Ill contact the ISP to have this fixed as this is clearly causing the issue.
Never knew the ONT was so fragile, but then again is was installed properly with BT!
FURRYe38
Aug 31, 2025Guru - Experienced User
Possible how it was mfr'd or built may have been faulty from get go or had been dropped or mis-handled prior to you getting it installed. Glad you got it figured out. Ya, Ask the ISP for a NEW unit.