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SYNOLOGY NAS unable to connect to internet through Orbi 960 Satellite when connected directly to it
Orbi Mesh WiFi 6E System - AXE11000 - 3 pack - Black (RBKE963B) Firmware: V6.3.7.10_3.3.3 I have been using Orbis for several years now and recently migrated from a Orbi 5 to a Orbi 6E system w...
As I stated, the NAS cannot connect to the Internet. I am not trying to connect to it FROM the internet.
Nothing on the NAS can connect to Synology services... ie My Synology, Package Center, syncing time, etc.
When I follow the directions on this post (https://www.synoforum.com/threads/nas-connected-to-local-network-but-no-internet.6109/) and SSH into the NAS, it cannot even ping the router.
I feel like the Orbi is absolutely blocking the traffic, but I cannot find where in the Orbi interface to free it up.
All settings that drive the NAS are the same as all other items on my network, ie DHCP enabled, gateways are assigned by the router, etc.
Additionally, been using these steps as well to troubleshoot it: https://kb.synology.com/en-us/DSM/tutorial/Why_cant_I_connect_to_Package_Center
I have a feeling this isn't a Synology issue, but an Orbi issue.
Thanks for the clarification. Indeed strange.
The obvious place to check is the Security menu under Access Control. Ethernet connected devices are affected by Access Control differently than WiFi devices. For example, when connected to the switch, a PC connected to the same switch will be able to communicate with the NAS even is the NAS is "Blocked" by access control. This is is because switches have internal tables showing which ports lead to specific hardware MAC addresses and packets between the devices never leave the switch. (The Orbi router never sees them, and thus cannot block them.)
Another test is to connect to the NAS from a device that is connected to the primary router on WiFi.
Does the NAS have typical command line tools such as the ability to ping?
I can SSH into the NAS. Its some slimmed down variant of Linux.
I have done SSHed into it, and when I ping the router, I get nothing. It times out.
Related to Access Control, I have it turned on, and block all new devices from connecting is enabled. I tried disabling it, but nothing new showed up.
Nothing from the NAS is showing there as blocked (it doesn't show any of the NIC's on the Access Control list at all actually).
In the "allowed devices but not currently connected" list they aren't shown, nor or they in the "blocked devices not currently connected" list.
Under LAN settings, I setup 5 reservations for the 5 NICs on the NAS, and the NAS shows the proper IP address being assigned to them when I plug the cables in.
Whether or not I plug the NAS into the satellite directly, OR the switch, I can access the NAS by machine name.
Right now, the NAS has one network cable, on NIC 2, connected to the second port on the satellite. It was NIC 1 to the first port... just trying something different.
I feel like the only thing I haven't done, is reset the NAS (which doesn't endanger the data, just resets the settings, and I need to reload DSM). Just seems so extreme since I feel like this isn't a Synology issue.
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