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Forum Discussion
rob_bart
May 20, 2023Aspirant
SYNOLOGY NAS unable to connect to internet through Orbi 960 Satellite when connected directly to it
Orbi Mesh WiFi 6E System - AXE11000 - 3 pack - Black (RBKE963B) Firmware: V6.3.7.10_3.3.3 I have been using Orbis for several years now and recently migrated from a Orbi 5 to a Orbi 6E system w...
CrimpOn
May 21, 2023Guru - Experienced User
(not confident that my suggestions have been very helpful so far.....)
I notice in the Synology Installation manual for the 1522+, they show one Ethernet cable connected to port 1 of the NAS. (The product accepts up to five Ethernet connections, so there seems to be no reason why port 1 would be significant. Maybe multiple ports are not active until after the operating system is fully configured?)
What I would expect is that when port 1 of the NAS is connected to any of the LAN ports on the RBSE960 satellite, that within a few minutes the router Attached Devices display should show the MAC address of that port as "Connected" (to the satellite) and assigned the IP address that was defined in the LAN setup table. (Orbi status does not update instantly.)
The satellite's web page should also show the NAS MAC interface as connected with the correct IP. (If you have defined a "name" for the NAS interface, the satellite may show that as "unknown", but that's a different issue.)
My reason for turning off Access Control and removing that sophisticated switch is to reduce the number of potential variables.
Once the NAS appears in Attached Devices, then a computer that is not connected to that satellite should be able to ping the NAS.
rob_bart
May 21, 2023Aspirant
Definitely think there is some weirdness.
As I have had the 1522+ for about 6 weeks now... you can imagine I have tried a lot of different things.
There is some oddball combination I havent quite figured out that allows ONE port to be active on the NAS, and only one.
At one point, I had NIC-1 on the NAS working, and was gleeful... even had it sending emails for like 2 weeks. But, that one NIC was all I could get working. For a NIC with 4 built-in NICs, not to be able to use any of them BUT one defeats the purpose of having them.
I thought I would try something different today. I put NIC-2 on the block list. Made sure there was only one NIC attached to the switch... and the ORBI showed it as blocked. I unblocked it, and now I can have NIC-1 and NIC-2 both active (I havent tried both at the same time, but thats for a different experiment).
I cannot get the 10G card to work to save my life.
It lights up, showing its at 2.5G on the switch... even gets an IP. But never gets internet access.
I did find some stuff in the Orbi "Armor" app that may be promising... I may need to spend some time there to see if perhaps that has been the issue. And that is only on my phone. I do really despise the mobile Orbi app.
I will let you know if I make more progress. Thanks for the assistance.