Orbi Mesh WiFi 6E System - AXE11000 - 3 pack - Black (RBKE963B)

Firmware: V6.3.7.10_3.3.3

I have been using Orbis for several years now and recently migrated from a Orbi 5 to a Orbi 6E system when the it was released. It works just fine, having devices all over the house that use WI-FI and have no issues. I have a satellite on the 3rd floor (my office), the Router on the 1st floor directly connected to the Cable Modem, and another satellite in the basement. I have great service throughout the house.

I recently (a month or so ago) acquired a Synology 1522+ NAS. I have it in my office, on the 3rd floor, sitting next to my main PC and an ESXi server which are connected to a managed switch, a TRENDnet 10-Port Multi-Gig Web Smart Switch (TEG-3102WS) connecting all my devices. The Switch is attached to the satellite. I have an additional a work laptop connected to the satellite via WI-FI. I have added the 10gb NIC to the NAS.

The main issue is that the NAS will not connect to the internet.

Using 1 NIC on the NAS, no matter whether I connect it directly to the Orbi Satellite, or the switch it is unable to connect to the internet.

Wanting to take advantage of the 10gb (2.5gb really) speeds, I had purchased and installed the 10gb Synology NIC upgrade. So, there are 4-1GB nics, and 1-10GB NIC. I have tried the different NICS and combinations of the 10G NIC and the 1GB NICs.

With the NAS connected to the switch, I can access it from my PC sitting right next to it. I have moved over 7TBs of data to it. The NAS however, cannot access the internet.

The NAS is configured with DHCP on all NICs, including the 10gb one. On the ORBI I have setup IPs reservations for all 5 nics on the NAS. When I plug cables in for them, they receive the correct IPs.and DNS server / Gateway settings (I point the DNS via DHCP back to the Orbi, which has two OpenDNS DNS IPs configured for the DNS Servers).

I need help. I have been struggling with the NAS, I just don't know what else to do. It's the only device I have ever connected to the Orbi that didn't "just work".

Any advice would be helpful.

Forum Discussion

SYNOLOGY NAS unable to connect to internet through Orbi 960 Satellite when connected directly to it