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Forum Discussion
rob_bart
May 20, 2023Aspirant
SYNOLOGY NAS unable to connect to internet through Orbi 960 Satellite when connected directly to it
Orbi Mesh WiFi 6E System - AXE11000 - 3 pack - Black (RBKE963B) Firmware: V6.3.7.10_3.3.3 I have been using Orbis for several years now and recently migrated from a Orbi 5 to a Orbi 6E system w...
mattmilesi
Jun 25, 2024Aspirant
Did someone manage to solve the issue?
I have the same problem with Netgear Orbi 960 and Synology 220+.
In January 2023 I did some research and appeared that the problem was introduced since a certain version of the firmware.
The only way I found to "patch" the issue is to downgrade the Orbi firmware to 6.0.3.85 and set up a custom OpenDNS as router DNS in router settings to lock Netgear update sites because there's no option to prevent auto-updates in that version.
Testing various versions, the issue seemed to be introduced in version 6.3.7.5.
Some days ago I tried to update to the latest version of the Orbi firmware (7.2.6.31) but the issue is still present. I managed to update some packages in my Synology, but then it stopped working during the update process and the problem is back again.
Some additional info:
- Synology 220+ wired into the router
- DHCP enabled but has reserved IP
- No Armor enabled
mattmilesi
Jun 26, 2024Aspirant
Here is a thread that I was following last year when I encountered the problems because I had this problem too and seemed related to me:
https://www.synoforum.com/threads/ddns-failed.6762/page-12#posts
It says that Netgear released a firmware for RBR50/RBS50 and solved the issue, but I have another router, so I can't test it.