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Forum Discussion
Trungttr
Jun 04, 2025Aspirant
The RBR and RBS keeps disconnect from internet
I have an ORBI 963 and have the same issues. The latest firmware 7.2.6.31 works great, but the system upgraded to the newest firmware 7.2.7.15 - and that's when the problem started. The RBR and RBS k...
Trungttr
Jun 12, 2025Aspirant
Hi.. the problem did not resolve, so i have downgraded the to firmware 7.2.6.31, that has been stable.
Everything works again now..
- FURRYe38Jun 12, 2025Guru - Experienced User
My 963 series been online with v.15 FW for past week plus. No issues. However I don't have IPv6 enabled.
I presume this maybe your issue there which, you'll need to keep v.31 FW loaded as v.15 has a known issue with IPv6.
Be sure to disable auto update on the RBR to prevent it from updating for now.
- TrungttrJun 13, 2025Aspirant
I think there is issues with the satelites, since the router i still connected..
I don't have IPv6 enabled either, so it should not be the issue.
I have disabled auto update now..
thank you for your help.
- FURRYe38Jun 13, 2025Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡