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Forum Discussion
The RBS will not go to solid white
I'm having the same problem, only to add frustration, the RBS will not go to solid white, after reset connected to computer via ethernet with RBR turned off, it flashes white for a while, and then gl...
There was a set of orbis that had a rbs350 with them. there's also the RBS760. I'd be curious to ensure you had the correct model for the update. While you're logged into it, check the version you're on and post it here.
Also, what firmware version is the router on?
Hello all, thanks for responding. The RBR and RBS750 is the correct model. I received an email from Netgear notifying of the need for an update: "Our records indicate that your Orbi AX4200 WiFi 6 High-Performance Router(RBR750) has an older firmware version installed that might prevent your device from auto-updating." And yes, I did make the seemingly fatal error of updating the router first. I'm attaching a pic of the router info. The "solid white" mentioned above was from another help page.
Sorry, can't seem to load jpg, here's the info:
Router Information Hardware Version RBR750 Firmware Version V7.2.8.5_5.1.21 GUI Language Version V3.0.3.12_2.1.30.3 Protection Engine Version 2.2.214.4/1.0.0.2049 Operation Mode Router LAN Port MAC Address C8:9E:43:C8:A4:BE IP Address 192.168.1.1 DHCP On