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free4ed's avatar
free4ed
Aspirant
Jun 27, 2024

Trouble Connecting RBS750 Satellite to Router

I tried to connect my RBS750 satellite to my RBS750 router. Although the satellite’s ring light shows blue, the admin portal doesn't show the satellite. I did a factory reset on the satellite and synced them again, but it still doesn’t work.

3 Replies

  • Sometimes there is a delay between the time devices (or satellites) connect with the router and when they show up in the Attached Devices display.

     

    After the satellite LED turns BLUE, is there a device that can be connected directly to the satellite to confirm that it does not provide internet service?

     

    • free4ed's avatar
      free4ed
      Aspirant

      The satellite's ring LED does turn blue. However, the laptop that is connected to it can't access to the Internet. I went to the admin portal and confirmed that neither the satellite nor the laptop shows up in Attached Devices. Any idea?

  • What Firmware version is currently loaded on the RBR and RBS?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

     

    Does this happen with the RBS turned OFF? 
    Does this happen with both wireless and wired devices? 
    What channel configurations are currently set on the router?  

     

    Has a factory reset and setup from scratch been performed since last FW update?