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Forum Discussion
free4ed
Jun 26, 2024Aspirant
Trouble Connecting RBS750 Satellite to Router
I tried to connect my RBS750 satellite to my RBS750 router. Although the satellite’s ring light shows blue, the admin portal doesn't show the satellite. I did a factory reset on the satellite and synced them again, but it still doesn’t work.
3 Replies
- CrimpOnGuru - Experienced User
Sometimes there is a delay between the time devices (or satellites) connect with the router and when they show up in the Attached Devices display.
After the satellite LED turns BLUE, is there a device that can be connected directly to the satellite to confirm that it does not provide internet service?
- free4edAspirant
The satellite's ring LED does turn blue. However, the laptop that is connected to it can't access to the Internet. I went to the admin portal and confirmed that neither the satellite nor the laptop shows up in Attached Devices. Any idea?
- FURRYe38Guru - Experienced User
What Firmware version is currently loaded on the RBR and RBS?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?Has a factory reset and setup from scratch been performed since last FW update?