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BulletRouge's avatar
BulletRouge
Aspirant
Dec 10, 2020

Unable to Admin my new AX4200 router

So, my wifi is up. I have only one network, all my devices are run and running OK.

 

But... I can't get to my router to do any admin. (no response from 192.168.1.1)

I've tried different browsers, all in-cognito mode.

I also can not get to it from the app on my Android phone, it doesn't see anything on my local network and can't connect via "anywhere" access.

 

I did just reboot it, Iwas then able to connect via the app, but was getting pretty flakey results, so I tried from my browser on my laptop, it told me I was already doing admin somewhere else, and offered to let me proceed. I refused. And then couldn't access it from any of  the methods above.

 

Any ideas??

15 Replies


  • BulletRouge wrote:

    But... I can't get to my router to do any admin. (no response from 192.168.1.1)

    I've tried different browsers, all in-cognito mode.

    I also can not get to it from the app on my Android phone, it doesn't see anything on my local network and can't connect via "anywhere" access.

     


    Netgear set up a new community forum for the AX products. If you post questions there, people who answer may have personal experience with the product, unlike those of us who have only the "original" Orbi.

    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax 

     

    That said, what IP address is showing as the "gateway" in your network configuration?

    You are correct that most WiFi routers assign IP's in the 192.168.1.x subnet and give themselves 192.168.1.1 as the gateway.

    However, if the Orbi is connected to another router that is already using the 192.168.1.x subnet, then Orbi will pick a different private IP space, often 10.0.0.x

    • BulletRouge's avatar
      BulletRouge
      Aspirant

      yea, all my stuff is on 192.168.1.x all show gateway as 192.168.1.1


  • BulletRouge wrote:

    But... I can't get to my router to do any admin. (no response from 192.168.1.1)

    I've tried different browsers, all in-cognito mode.

    I


    Well, subnet is not it.  Can you please explain the meaning of "incognito mode" for a web browser?

    I use Chrome, Edge, Firefox, and Opera with http://192.168.1.1

    • BulletRouge's avatar
      BulletRouge
      Aspirant

      Basically a new "private" window. Meaning it starts with no cache, cookies, or anything. The moral equivalent of completely clearling all your history etc...

      • CrimpOn's avatar
        CrimpOn
        Guru

        BulletRouge wrote:

        Basically a new "private" window. Meaning it starts with no cache, cookies, or anything. The moral equivalent of completely clearling all your history etc...


        well (duh). I use that myself.  (What a dufus.)  Yep, incognito mode works, too.

        You do not even get a login window? (see attached)

         

         

    • BulletRouge's avatar
      BulletRouge
      Aspirant

      I rebooted again, and am logged on OK at the moment. Haven't tried from my phone app though...

      I have V3.2.16.6 on router and nodes

      • FURRYe38's avatar
        FURRYe38
        Guru

        Has a factory reset and setup from scratch been performed since last FW update?