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Forum Discussion

thunder929's avatar
thunder929
Aspirant
Sep 27, 2022

Unable to login to RBS350 satellite

I have been unable to log into my satellite. I tried using the router user and pass and the default user pass of admin/password. The route is showed as synced as well.    Is there another password ...
Troubleshooting
KevinLiT's avatar
KevinLiT
NETGEAR Moderator
Sep 27, 2022

Hello thunder929,

 

Welcome to the NETGEAR Community!

 

I understand that you are having an issue with your admin login credentials. If you do not remember your password you can recover your password through password recovery.

 

Please follow the steps below to recover your password: 

 

  1. Launch a web browser from a computer or mobile device that is connected to the Orbi network and enter http://orbilogin.com.
    The login window opens.
  2. Click the Cancel button.
    If password recovery is enabled, you are prompted to enter the Orbi serial number located on your Orbi router.
    Note: The serial number is on the Orbi router product label.
  3. Enter the serial number of the router and click the Continue button.
    A window opens requesting the answers to your security questions.
  4. Enter the saved answers to your security questions and click the Continue button.
    A window opens and displays your recovered password.
  5. Click the Login again button.
    A login window opens.
  6. With your recovered password, log in to the router.

Best,

Kevin

Community Team