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Forum Discussion
thunder929
Sep 27, 2022Aspirant
Unable to login to RBS350 satellite
I have been unable to log into my satellite. I tried using the router user and pass and the default user pass of admin/password. The route is showed as synced as well. Is there another password ...
CrimpOn
Sep 27, 2022Guru - Experienced User
thunder929 wrote:
I have been unable to log into my satellite. I tried using the router user and password and the default user pass of admin/password. The route is showed as synced as well.
Is there another password or way to reset the pw?
There is only one user name ("admin") and one administrative password for the router and all satellites. Can you please confirm that when the web browser attempts to connect to the IP address of the RBS350 satellite, the typical login credential box appears? For example, this is one of my satellites:
- thunder929Sep 27, 2022Aspirant
For anyone else that runs into this.
I factory reset just the satellites. Once this was done it accepted the default user/pass of admin/password.
- FURRYe38Sep 27, 2022Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡 - CrimpOnSep 27, 2022Guru - Experienced User
thunder929 wrote:
I factory reset just the satellites. Once this was done it accepted the default user/pass of admin/password.
The satellites are connected to the router and working, and will accept a login of "admin" and "password"?
Netgear Orbi's are a constant source of entertainment.
- thunder929Sep 27, 2022Aspirant
Yes. That password got me into the satellites. I'm unsure how they auto reconnected to my network since I factory reset them. After a few minutes they were connected to my network again, which kind of seems to defeat the purpose of factory resetting.
I am pretty jarred by how poor the UX has been since getting this system though the hardware seems to perform well. '
EDIT: I also had to downgrade my firmware on the satellites so the latest on the website(not the one that was preinstalled. which was newer than the one on the website) before they would sync at the same time, but they still aren't synced all of the time.