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Dazza762's avatar
Dazza762
Luminary
Jan 06, 2022

Upload speed stuck after FFTP upgrade Orbi RBK753

I recently upgraded my BT Full Fibre line from 500Mb to the 900Mb option. This is meant to include an increase in upload speeds but whilst my downlaod speeds have increased to expected levels, my upload speeds are still the same as I had before. I've contacted BT who can't help much as I'm not using their router but they advised that this often happens and they need to push an update to the router. They can't do this as I'm not using their router. 

I've tried rebooting the Orbi router but it makes no difference. Thought I'd put a post on here in case anyone had any ideas.

 

Cheers

Daz

14 Replies

  • What speeds are you actually getting on the router? 

    How are you testing the upload speeds? 

    Are you testing wired/wireless? 

    What device are you testing on? 

    What site/app are you testing with?

    • Dazza762's avatar
      Dazza762
      Luminary

      plemans wrote:

      What speeds are you actually getting on the router? 886 Mbps down, 70Mbps Up (should be getting 110Mbps up)

      How are you testing the upload speeds? Various methods. Via the router admin page (ookla), Google speed tests. ISP speed tests

      Are you testing wired/wireless? Both. Similar results.

      What device are you testing on? Mac (wired), Iphone 12 Pro (wireless)

      What site/app are you testing with? Ookla app and the websites mentioned above.


      Thanks for responding. Answer above.

      • plemans's avatar
        plemans
        Guru

        I could be a retained QoS setting. 
        have you tried a simple factory reset? 
        Does it get full speed connected to the ONT/gateway?

        What ont/gateway are you connecting to?