NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rdouma
Dec 01, 2021Guide
UPnP send/receive on RBR850 stops at MAXINT
I have already posted this but on the wrong forum (regular Orbi).
I use a software called PeakHour to monitor internet traffic from my Mac. It uses UPnP to obtain this information from the router. There appears to be a bug in the router where it stops reporting once it reaches MAXINT (4294967295 bytes). It appears to be very similar to this post here from 2019.
PeakHour provides a FAQ page to detect if the information over uPnP suffers from counter freeze. As can be seen in the attached screenshot, this seems to be a text book case: it reports exactly MAXINT for an unsigned 32 bits integer: 4294967295
This seems to be a bug in the router? If so, is this the formal way to log this bug, if not, where do I go?
Information about model/firmware:
Hardware Version RBR850
Firmware Version V4.6.3.16_2.0.51
GUI Language Version V3.0.1.2_2.1.30.3
Operation Mode Router
I'm now on V4.6.8.2_2.1.9.
I had encountered this article: https://www.bleepingcomputer.com/news/technology/netgear-fixes-bad-orbi-firmware-update-that-locked-admin-console/. This article points to a thread on Reddit: https://www.reddit.com/r/orbi/comments/uq57b3/my_orbi_access_is_restored_without_factory_reset/i8rleeo/?context=3
So I sent a DM to Christine from Netgear and indeed, a new firmware version was pushed towards my Orbi. All working fine now.
EDIT: spelling.
14 Replies
- rdoumaGuide
I use PeakHour on a Mac to inform me about data traffic. After a while it drops to 0. It very much seems the same issue as has been reported before: https://community.netgear.com/t5/Nighthawk-WiFi-Routers/X6-R8000-UpNp-or-snmp-monitoring/m-p/1816959, but that's a post from 2019.
PeakHour provides a FAQ page to detect if the information over uPnP suffers from counter freeze: http://support.peakhourapp.com:8090/pages/viewpage.action?pageId=5603403
As can be seen in the attached screenshot, this seems to be a text book case: it reports EXACTLY max_int for an unsigned 32 bits integer: 4294967295
This seems to be a bug in the router.
P.S.: I could NOT find the model in the model drop down list box; I hope this is the correct forum. Information about model/firmware:
Hardware Version RBR850
Firmware Version V4.6.3.16_2.0.51
GUI Language Version V3.0.1.2_2.1.30.3
Operation Mode Router
rdouma wrote:
I use PeakHour on a Mac to inform me about data traffic. After a while it drops to 0.
The User Manual for the RBR850 says on page 130 that SNMP is disabled.
https://www.downloads.netgear.com/files/GDC/RBK852/RBK852_UM_EN.pdf
Is there a possibility that PeakHour is not actually connected to and monitorint the RBR850 at all?
- rdoumaGuide
> Is there a possibility that PeakHour is not actually connected to and monitorint the RBR850 at all?
Thanks for your answer!I wasn't using SNMP but UPnP. If it weren't connected, it would never work, and the thing is it works for a few hours before starting to report zero. Using upnpc we can clearly see that both "Sent" and "Recv" report 4294967295 then, which is *exactly* 2^32 (unsigned maxint). So this does look like simply too small a data type to be able to track the bytes.
Oberon:~ remco$ upnpc -s upnpc : miniupnpc library test client, version 2.2.3. (c) 2005-2021 Thomas Bernard. Go to http://miniupnp.free.fr/ or https://miniupnp.tuxfamily.org/ for more information. List of UPNP devices found on the network : desc: http://192.168.1.1:5000/rootDesc.xml st: urn:schemas-upnp-org:device:InternetGatewayDevice:1 Found valid IGD : http://192.168.1.1:5000/ctl/IPConn Local LAN ip address : 192.168.1.13 Connection Type : IP_Routed Status : Connected, uptime=12553209s, LastConnectionError : ERROR_NONE Time started : Fri Jul 9 00:54:28 2021 MaxBitRateDown : 1000000000 bps (1000.0 Mbps) MaxBitRateUp 1000000000 bps (1000.0 Mbps) ExternalIPAddress = 179.27.215.90 Bytes: Sent: 4294967295 Recv: 4294967295 Packets: Sent: 37829630 Recv: 36722583
Best way would be to open a support ticket with NG support. Let them know what your seeing.
https://www.netgear.com/support/#
Also contact a forum Moderator as well.