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Forum Discussion
CincyNeb
Sep 30, 2025Aspirant
Used Orbi 860 Connection
My friend gave me his Orbi 860 system since his internet company gave him one to work with. I tried to factory re-set the router and it keeps showing up with their old network name.,
How do I set this up for use in my home? Do I need to get his password and go into the app or is there a better way?
4 Replies
- FURRYe38Guru - Experienced User
Be sure to press the reset button for 15 seconds, then release.
- CincyNebAspirant
I did. So, I'm assuming that the paper clip reset wasn't completed correctly? I'll retry.
- StephenBGuru - Experienced User
CincyNeb wrote:
So, I'm assuming that the paper clip reset wasn't completed correctly? I'll retry.
Power on the Orbi and let it fully boot. Then hold down the reset button until the power LED blinks amber.
Netgear has a video here:
- https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
- StephenBGuru - Experienced User
CincyNeb wrote:
I tried to factory re-set the router and it keeps showing up with their old network name
You did this with the paper-clip reset?
Does the network name match the one printed on the router label?
If the reset was successful, it would have reset the admin password back to password.