NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Using same SSID on replacement RBR850 router would not work.
I have two complete Orbi systems with satellites, one at each home here in Georgia. They have worked very well and I’m very happy with them. , The 4 year old RBE850 ORBI 6 started dropping its Wi-Fi ...
what I'd try?
Go through and shut off as many of your wifi devices as possible. Then setup the orbi with the same ssid/password. Start slowly turning devices back on to see if they work.
Reason I say this is for about a year, I had an issue with an orbi on bootup if my firetv box was on. If I unplugged the firetv and booted up everything and then turned on the firetv, it was fine. But if the firetv was on first, it wouldn't bootup properly. That was a challenge to figure out that it was something with the firetv causing issues and not the router.
I'm not sure if it was flooding the router with requests on bootup or what the issue turned out to be because I got tired of messing with it and threw it out.
Just curious if thats the issue. And if switching the SSID to a different one is just making it so whatever device is causing the issue isn't flooding the router on bootup.
What SSID name are you using?
How is the RBR being set up? Orbi app or Wired PC and web browser?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️?
- after five hours on the phone with tech-support we had already tried everyone of those things in multiple configurations and I was using the most current firmware
Please post what actual FW version is loaded?
Something to try next time, if you have a spare wifi router. Set it up and run it has your host router. Configure it for same SSID name and PW. Then set up Orbi OFF line using same SSID name and PW. Then put the Orbi router online with the ISP modem, the modem will need to be rebooted. As you put the Orbi router online, leave the out going router ON. Just not connected to the ISP modem. As the Orbi router comes online and gets connected fully and ready, just power OFF the out going router. You wifi devices should and will auto migrate and connect to the Orbi router. I do this all the time when I bring on a new router to test. Works well. I don't have to change anything on devices or reboot any wifi devices.
Also be aware of newer versions of FW, i.e. v7 have WPA3 support. Some older devices may not work well with WPA3 enabled or in Mixed Mode with WPA2.