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Forum Discussion

nerdfrenzy's avatar
nerdfrenzy
Aspirant
Jul 23, 2025
Solved

What information is restored on RBR850 when restoring from backup

Hi,   If I backup my Orbi RBR850 and then do a factory reset, what configuration information will be restored to my system when I restore my backup.  I can't find anything to say that all my DHCP r...
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  • CrimpOn's avatar
    CrimpOn
    Jul 24, 2025

    Yes, when a backup configuration is loaded, everything returns.

     

    WiFi credentials (SSID/password)

    LAN Setup (IP assignments)

    Channel assignments

    OpenVPN configuration

    .... everything.

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Jul 24, 2025

The discussion has not mentioned any satellites.  With the AX product, it is essential to update firmware on the satellites first and the router last.

 

If after updating the firmware to the latest release, v7.2.7.15, you determine that this problem still exists, then you can manually install the version 4 firmware on the satellites and then the router.  Unless the router has been Factory Reset, the configuration should remain fine.

 

nerdfrenzy's avatar
nerdfrenzy
Aspirant
Jul 26, 2025

I have several satellites and I have follow the correct process many times in my attempt to update the firmware to the latest version.  I never have an issue doing the update on the satellites and router and after updating things works great for about 24 hours and then I get disconnected from my ISP and I have to reboot the NBN modem (I am in Australia and we have NBN who provide a modem to connect your property to the national internet infrastructure which allows an ISP to connect you to the internet).  This has happened with every version since Netgear release the 7.2.x firmware updates.

So now I am at the point where I will attempt to do a factory reset on my router and satellites to see if that makes a difference.  If not I will revert back to the version I am currently running and look to buy something other than Netgear as I can see in the Community posts that I am not the only person that is experiencing this issue - see the followng link as a good example

https://community.netgear.com/discussions/en-home-orbi-ax/major-firmware-7-2-6-31-issues/2380396