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propheci's avatar
propheci
Aspirant
Jul 30, 2022

Wifi Drops - Hardwire fine.

Any luck on this? I think I'm in the same boat. Similar setup as OP: RBR850 with 2 satellites, both on ethernet backhaul.

 

I've had this setup for 2 years now. It's been fine until the past few months. Now I just wifi drops everyday. Wired connections are fine.

 

I didn't keep track on when the firmware updates happened. But I didn't change anything else on the network. So now I'm suspicious.. 

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jul 30, 2022

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

    • propheci's avatar
      propheci
      Aspirant
      Jul 30, 2022
      FURRYe38 wrote:

      What Firmware version is currently loaded?

      V4.6.8.2 on router and the 2 satellites.


      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

      Motorola MB7621. I'm with Xfinity.

       

      What is the size of your home? Sq Ft?

      3000


      What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.

      Around 25-30 feet for both. They're both on ethernet backhaul though.

       

      What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.

      Auto and 48 on 5Ghz


      Any Wifi Neighbors near by? If so, how many?

      No. I'm in a single family house. I can see some of my neighbors' networks but signal is much weaker than mine.

      • propheci's avatar
        propheci
        Aspirant
        Jul 30, 2022

        I was just poking around the logs on the Motorola modem. I see these messages that look suspicious.

         

        Sat Jul 30 09:13:11 2022   Critical (3)  Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:6b:3b:3c;CMTS-MAC=00:01:5c:63:3c:7c;CM-QOS=1.1;CM-VER=3.0; 
         Sat Jul 30 09:13:11 2022   Critical (3)  Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=00:40:36:6b:3b:3c;CMTS-MAC=00:01:5c:63:3c:7c;CM-QOS=1.1;CM-VER=3.0; 
         Sat Jul 30 09:13:11 2022   Critical (3)  16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=00:40:36:6b:3b:3c;CMTS-MAC=00:01:5c:63:3c:7c;CM-QOS=1.1;CM-VER=3.0; 

         

        Also, I take back what I said about hard wired devices being fine. I do recall now that sometimes they have problems, too.