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WiFi drops connection 5-15 times a day and it’s for 30 seconds - 5 minutes at a time
Hello all, I have a RBR850 — Orbi WiFi 6 Router AX6000 with 2 Satellites. All was working fine and since 2/3 months I have my WiFi droping connection 5-15 times a day and it’s for 30seconds ...
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)?
Hey FURRYe38
Thx, the appartment is pretty "small" : on 2 levels of 500Sq/ft each. (45m2)
The 1st 📡 satellite is at 40ft (12m) on the same level and the second one just below.
(I have swapped the two to see if it made a difference but nope)
The thing is that it worked fine for months, it's only recently that we are experiencing the drops.
T.
What happens if you turn OFF one RBS...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Please try a factory reset and setup from scratch with the RBR and RBS.
https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1820500/highlight/true#M74929
https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1820477/highlight/true#M74918
https://community.netgear.com/t5/Orbi/Speeds-have-plummeted-after-latest-update/m-p/1819282/highlight/true#M74655Hey FURRYe38
So I did the factory reset (thru the GUI) and re setup everything from scratch.
Sadly this didn't do a thing, wifi keeps dropping randomly and every so often :(
I removed one of the RBS and the same happened. What I'll do next is swap the RBS to see if the problem is still there.
Beeing full remote this situation is really draining my patience and fully impacting my work.
It seems the macs are Roaming for whatever reason between stations and bands.
To answer your specific questions:
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? (SAGEMCOM Orange FR)
What channels are you using? Auto for 2.4Ghz and 40 for 5Ghz
Any Wifi Neighbors near by? If so, how many? a Lot, really a lot, welcome to Paris, but this has always been the case.Thx.
T.
Does the SAGECOM modem have wifi already? Usually they do. These needs to be turned OFF fully.
If you have other wifi neighbors and alot, you maybe in a wifi congested area which will cause problems for any wifi router system. try Turning down the power output of the RBRs wifi radios from 100% to 50% or 25% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
I would run just the RBR for now alone to see if wifi will stablize.
