Hi, So my home setup consists of a ISP router/modem, for which I have disabled WiFi, a RBR763 connect with a CAT6a cable and RBS763 on the attic, to which my desktop is connected with a CAT6a cable. Distance between the router and satellite is about 5 meter/16 feet. My issue is that I have a fiber connection of a 1000Mbps and connected wireless to the router, I can get around 900Mbs, which is perfect. However my desktop is stuck on about 300Mbs. If I use my laptop, both wired and wireless, I still get the same speed. I tried adjusting power transmission rate and other settings to improve the performance, all without any luck. Yesterday I clicked the 'statistics' button in the web interface and saw this:The interface states the the satellite has a 5Ghz connection, but the WLAN backhaul status indicates 500M, which is clearly not the 2400Mbps the 5Ghz connection should have. Any help?

Thanks for attaching the screen shot. This appears to indicate that even though the physical distance between router and satellite is only 5 meters, the WiFi link is operating at 573Mbps (i.e. horribly show) The most common reason for this would be building material between the two units, such a concrete floor. It might be worth confirming that the satellite "works" by temporarily relocating it to the same room as the router. (Good thing Orbi satellites are portable!) If the satellite is placed in the same room and powered up, the WiFi backhaul link should be very close to the published rate. (2400Mbps). There is one other potential issue: interference from Weather or Military Radar. Netgear does not appear to have included Factory Settings in the 760 User Manual (sigh), but the settings for the 750 product are: In many parts of the world, WiFi channel 108 is in the frequencies called DFS/TCP (see footnotes) https://en.wikipedia.org/wiki/List_of_WLAN_channels#5_GHz_(802.11a/h/n/ac/ax/be) I am not qualified to suggest how a person would determine whether there are any radar systems operating nearby which would trigger a reduction in Transmit Power.

Apologies, somehow my last post was not posted. I did as you said, and got the following: Whenever the attached devices show a 5ghz connection, the backhaul drops to 2.4ghz. As for building materials: Satellite is placed directly above the router, so it only has to pass wooden floors. And no known military or weather stations nearby.

Thanks for posting the screen shot. This shows the WLAN Backhaul as 2401M. This means 2,401 megabits, i.e. 2.401 gigabits. This is the maximum 5GHz backhaul.

You're correct. It also shows the connection status as 2.4ghz. And again I did have connection speeds associated with 2.4ghz.But asides from the connection speeds, this clearly seems like a bug in the GUI of Orbi.

If you observe the Show Statistics page over time and it changes back and forth from the 500M speed typical of 2.4G backhaul and the 2401M speed typical of 5G backhaul, that would tend to support the idea that "something is changing" about the environment.

WLAN backhaul incorrect | NETGEAR Communities

16 Replies

CrimpOn
Guru - Experienced User
Nov 05, 2024
Thanks for attaching the screen shot. This appears to indicate that even though the physical distance between router and satellite is only 5 meters, the WiFi link is operating at 573Mbps (i.e. horribly show)

The most common reason for this would be building material between the two units, such a concrete floor.

It might be worth confirming that the satellite "works" by temporarily relocating it to the same room as the router. (Good thing Orbi satellites are portable!) If the satellite is placed in the same room and powered up, the WiFi backhaul link should be very close to the published rate. (2400Mbps).

There is one other potential issue: interference from Weather or Military Radar.

Netgear does not appear to have included Factory Settings in the 760 User Manual (sigh), but the settings for the 750 product are:

In many parts of the world, WiFi channel 108 is in the frequencies called DFS/TCP (see footnotes)

https://en.wikipedia.org/wiki/List_of_WLAN_channels#5_GHz_(802.11a/h/n/ac/ax/be)

I am not qualified to suggest how a person would determine whether there are any radar systems operating nearby which would trigger a reduction in Transmit Power.
- vertering
  Tutor
  Nov 11, 2024
  Apologies, somehow my last post was not posted.
  
  I did as you said, and got the following:
  
  Whenever the attached devices show a 5ghz connection, the backhaul drops to 2.4ghz.
  
  As for building materials: Satellite is placed directly above the router, so it only has to pass wooden floors. And no known military or weather stations nearby.
  - CrimpOn
    Guru - Experienced User
    Nov 11, 2024
    Thanks for posting the screen shot. This shows the WLAN Backhaul as 2401M. This means 2,401 megabits, i.e. 2.401 gigabits. This is the maximum 5GHz backhaul.

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WLAN backhaul incorrect