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wRiNkLe_sTiCk's avatar
Oct 17, 2021

YouTube TV unable to determine location iOS

YouTube TV application on iOS devices not able to determine location. After much research and troubleshooting with YouTube TV support I have determined it works fine if I turn off the guest network. But, as soon as I enable the guest network YouTube TV goes back to not allowing live local channels due to not being able to determine location.

 

RBR850/RBS850 AX6000

Firmware:V4.6.3.16

10 Replies

  • What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Is the mobile device connected to the guest network when it's enabled or the main wifi SSID? 

     

    Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?

    • wRiNkLe_sTiCk's avatar
      wRiNkLe_sTiCk
      Guide

      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

      Spectrum/Charter Technicolor Docsis 3.1 Voice Internet Cable Modem Model E31T2V1

       

      Is the mobile device connected to the guest network when it's enabled or the main wifi SSID? 

      It happens connected to either guest or main. There are several Apple devices in my home network ranging from iPhone 6 to 13 with various versions of iOS

       

      Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?

      Yes, multiple times.

      • FURRYe38's avatar
        FURRYe38
        Guru

        Do you have Armor or Smart Parental Controls enabled?

         

        How about factory reset of the RBR and RBS and setup from scratch?