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Forum Discussion
ncbooker
Jun 05, 2026Aspirant
12 hourly backhaul bounce
Orbi 870 Series v10.5.20.4 1 Gateway with 2 Satellites Every 12 hours the satellites bounce their WiFi backhaul connection to the gateway. Tried the various suggestions I've found: Satell...
FURRYe38
Jun 05, 2026Guru - Experienced User
Are front LEDs blinking on the RBS? White? Pink?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
ncbooker
Jun 06, 2026Aspirant
Don't know about square footage but 4 bed detached with an extension on the back. One of the satellites is probably a bit close but the other is probably at the 30 foot mark. Any reason that should cause a 12 hourly renegotiation? In-between times they work really well...
- FURRYe38Jun 06, 2026Guru - Experienced User
IF one RBS is too close, move it out to the 30 foot mark or farther, or try testing the system with just one RBS. Turn one OFF.
Set channels 1 and 40 or 11 and 48.
Might factory reset the system and then setup from scratch as well. Follow this guide:
Orbi Systems Manual Factory Reset Process | NETGEAR Communities
ncbooker wrote:
Don't know about square footage but 4 bed detached with an extension on the back. One of the satellites is probably a bit close but the other is probably at the 30 foot mark. Any reason that should cause a 12 hourly renegotiation? In-between times they work really well..
- ncbookerJun 11, 2026Aspirant
Interesting that the KB article doesn't actually state a minimum distance, did you find that somewhere else? I've been told by Netgear support that 30ft is the maximum distance...
Anyway, turned off the closest satellite so just have the gateway and the one at 30ft. No change, every 12 hours the connection between the gateway and satellite bounces.
Still no one has managed to explain the regular time interval... is it scheduled? memory leak of some kind?- StephenBJun 11, 2026Guru - Experienced User
ncbooker wrote:
Interesting that the KB article doesn't actually state a minimum distance, did you find that somewhere else? I've been told by Netgear support that 30ft is the maximum distance
In truth, it depends on the signal quality - not distance per-se.
Ideally you want to see good 5 ghz and 6 ghz signal strength from the router at the satellite locations, but not so strong that it creates too much interference. Somewhere between -55 dbm and -67 dbm is good. You can measure this using a wifi analyzer app on your phone with the satellites turned off. (Note if you use an iPhone, the Apple AirPort utility is the only free app I know of that includes a wifi scanner).
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Generally you'll want the router at the center of the home if you can manage that. If the router is at the edge, you'll likely end up with a daisy-chain backhaul. In that case, you'd be looking at the signal strength of the central satellite instead of the router.
ncbooker wrote:
My assumption is that every 12 hours the mesh is performing some kind of renegotiation of its setup at which point the mesh bounces, takes 5 - 10 minutes to get itself going again.
You are sure that the router wifi isn't behaving this way?
Is there anything else happening around the time of the outage? For instance, an appliance starting up that might be creating non-wifi interference?