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Forum Discussion
970's 6E Broadcast Issues
>We believe to have found a root cause and should be a targeted fix for next firmware release. Root cause is when client moves between APs it sometimes will not be able to connect back, and phone will display connection fail sometime requesting password again.
Maybe helpful update / question ...
When my phone stops connecting to the wifi, I have had to "forget" or reset my wifi connection on my phone (Samsung Ultra 23) BUT simply forgetting the connection does not work. I typically have to change also connection aspect as well in order for the connection to "stick" (ie. changing DHCP vs static or mac address type etc). Once it sticks, I'll be good for 3-4 days and then fall into the disconnection / password loop - requiring me to change a setting again.
I also noticed that my speed tests are incredibly fast (1341-1800 Mbps up and down) after a make one of those changes to my phone settings. But when it starts the disconnects start, my speed tests will fall down into the 100s (up and down).
It's almost like the connection slowly decays over three or four days (vs an abrupt stoppage)
2 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
