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Forum Discussion
Blocked/Not-Blocked Devices
Late last night I found a UI in the app that allowed me to "block" devices from accessing a specific satellite (showed a device list for the specific satellite with a blue background). This sounded l...
What I am saying is that for a brief period last night, I had the option to do this. The option clearly stated - "Block from connecting to this device." I enabled the block for the Apple Tv on that satellite. Clearly it did something. The Apple Tv, in the app is connected and not blocked while the Web GUI shows the device as blocked. This is the key to my issue - the device is in fact blocked, but cannot be unblocked without the UI I saw last night. This isn't as simple as connecting to the wrong satellite or to the router.
Web Admin:
App:
When blocking for any device, if blocked is set, then regardless of where the device maybe connecting too, will block the device from the entire system or getting any connection from the RBR or RBS and getting any internet services, regardless of where the device maybe attempting to connect too.
That is understood. The issue is that the method by which this device was blocked (blocked from accessing a single satellite) is no longer available. The mobile app shows the device is not blocked in any way though it shows no wifi utilization (see image), and I can only set it to be blocked there. The Web GUI shows it is blocked with no option to unblock.
So selecting on the blocked device, Orbi app should go to the devices window there, then look for the top right hand corner for a pause (II) button should be seen there?
Can you see the Apple TV in the list of Attached devices on the router?
The Web GUI shows it is blocked with no option to unblock.
That is now something you have to control with the app.
I can see the device connected, ironically to the Basement satellite. The wifi icon is "gray" showing that it does not have full access like other devices. You can see this in the screenshot I posted above.
