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orbi 970 series
128 TopicsWeb site Accessibility...Orbi BE systems
Anyone noticing any issues with accessing visited web sites with a wireless or wired PC connecting to Orbi systems with newest FW version loaded? Looking for anything in particular that stands out with seeing any 404 Errors or ERR_CONNECTION_CLOSED in a browser. Seen across other browsers? http://printables.com maybe one site. Any other sites that is giving issues, please post the details and site URL. ISP DNS or custom DNS used. IPv6 enabled or disabled. ISP service hardware details as well. Thank you.138Views0likes9CommentsNOTICE - RBE970 / RBE971 Firmware Version 12.1.8.7 Released - NA REGION ONLY
NA REGION ONLY NG is pulling this version from publication and use. Was not intended to be released at this time frame. ALL users please do not load this version. NG will be releasing this at a later date. If anyone is having issues with there system after the update, please send me a PM. Need to get your system back to v9 FW. For those users not experiencing any issues with v12 FW that was loaded, you can keep it loaded. Should anything go wrong or the system starts to not work correctly, we may need to get your system downgraded back to v9. Applogize for the confusion. Please be patient.123Views0likes0CommentsGranular 2.4GHz Power Control & mDNS Optimization for Orbi 970 (RBS970)
Dear NETGEAR Engineering Team, As a user of the flagship Orbi 970 (RBE970) system, I am writing to express frustration over the lack of advanced radio management in the current firmware. In high-density urban environments, the current software limitations are causing significant issues. I would like to highlight two major pain points: Excessive 2.4GHz Power from Satellites The 2.4GHz radio on the RBS970 satellites is far too powerful for modern apartments. Since we cannot adjust the transmit power specifically on the satellites, it creates massive interference. Sensitive IoT devices like HomePods and Dyson air purifiers suffer from constant "No Response" or "Updating" status because they are caught between two overly strong signals. Request: Please provide an option to completely disable the 2.4GHz radio on specific satellites or allow independent power adjustment (Low/Medium/High) for the 2.4GHz band. mDNS Broadcast and Discovery Issues mDNS is the backbone of modern smart homes (AirPlay, HomeKit, Matter). The current implementation across the mesh backhaul is unstable. In a "Strong Backhaul" scenario, the mDNS heartbeat often fails to reach the client device if the satellite is too close to the router, causing AirPlay lag and discovery failures. Request: Optimize mDNS reflector/snooping logic to ensure seamless discovery across the 6GHz backhaul. We purchased the Orbi 970 for its Wi-Fi 7 future-proofing, but we are being held back by software limitations. Please give us the control we need to manage our high-density home networks. Waiting for a long-overdue firmware update. Best regards, A Frustrated Orbi 970 User85Views0likes1CommentThe scammers persist
I contacted Netgear support sousing their chat function. Then”person”: gave me a number to called to get an “expert”. The actual problem was an HP printer dropping connections. Ingot passed to the expert, and it turned out to be N Solutions, a scam that’s been reported in the Netgear forums. I was stupid - he was mumbling about network overload coming from my laptop, slimed to fix it by turning off some autostarts I use and claimed to install a firewall. Nothing was installed, I was charged $350 for “3 years”. NEVER deal with these guys. Netgear needs to fire out how their chat got hijacked. Yes, I should have known better - I’ve worked in network support and development for 50 years. I must be getting old :)142Views0likes2CommentsPrinter's IP seen, but cannot connect
On a Mac with Tahoe 26.x.x Logging in to the Orbi dashboard, my two printers are clearly seen with valid IP addresses. But when I try to connect and print, they say offline. One is wifi to the RBR and one is connected to the by wifi RBS If I turn off a printer and turn int back on, the printer is recognized again and I can print. I have tried refreshing the attached devices in the dashboard, but it doesn't show any updates. Any thoughts?67Views0likes2CommentsBackhaul Over OM3 Fiber
A crazy thought... I know..... I recently have been converting my home internal network to fiber to future-proof my setup. I have server racks with storage devices at both end of my home which is why I want my internal network speeds greater than the 2.5 gig I get from my ISP. My setup includes a Netgate 6100 running PfSense which currently handles all routing/firewall functions. I have two satellites, one wired (Cat6e) and one wireless backhaul. I was thinking about replacing the Cat 6e wired backhaul line with OM3 fiber and was wondering if anyone has tried this. My Orbi Experience has shown me that the backhaul line has to be directly from the Orbi Router (in AP mode), to the Satellite... but I am wondering if I can have an unmanaged switch with SFP+ port on either end with Fiber between the two. Have any of you ever tried this and what are your thoughts on it?215Views0likes9CommentsSatellites for RBE771 connect but don't work
I have been fighting this problem for weeks. I have an Orbi 97 system RBE771 with 2 satellites. The computer connected directly to the Router via WiFi has great speed and the router itself test gets 84mbps/34 which is good for my radio frequency service. The problem I am having is that anything connected to the satellites don't work. The dashboard says satellite is connected via Ethernet in the dashboard and it is "GOOD", and the computer connected to the satellite via Ethernet assigned IP addresses via DHCP, and shows it is connected to the router, and the computer connected to satellite by WiFi is also assigned an IP but they cannot access the internet, nor can I log into the router dashboard via the satellite because of the glacial speed. It may take up to 2 minutes for a webpage to appear. I am at a loss. This problem started about 3 months ago and has been intermittent. Like yesterday I finally got 40Mbps using Wifi or Ethernet on the satellite but today, I got nothing. I have run continuity tests on all cables from the router to satellite and they are good. The firmware on all devices is current. Please help. Netgear wants to charge me $99 to fix this setup that is under warranty (BAD vibes and I will not be recommending Netgear to any of my clients )524Views0likes38CommentsUrgent – Intermittent Audio Drops on Orbi RBE973S WiFi 7 (Firmware v9.13.2.1)
I am currently experiencing intermittent audio drop issues during Microsoft Teams calls on my Orbi RBE973S when connected to the WiFi 7 network, running the latest firmware (v9.13.2.1). This is extremely disappointing, especially for a flagship Orbi WiFi 7 system positioned at a premium price point. I expect stable and reliable performance for basic business communication use cases such as Teams calls. While the network connection itself remains active and does not disconnect, the audio drops intermittently during calls, making it disruptive and unreliable for work. When firmware v9.13.2.1 was first released, the issue appeared to be resolved. However, after a few weeks, the same symptoms returned. Importantly: The issue only occurs when connected to the WiFi 7 network. When I switch to the IoT network (2.4GHz / 5GHz, presumably WiFi 6), the problem disappears completely. When using my 5G mobile network, Teams calls are perfectly stable with no audio interruptions. This strongly suggests a problem related specifically to the WiFi 7 implementation rather than my ISP or devices. For comparison, I have installed a TP-Link WiFi 7 (BE19000) router at my parents’ home, and it has not experienced any audio drop issues since day one — despite being significantly more affordable. This makes the situation even more frustrating given the premium pricing of the Orbi RBE973S. I respectfully request that Netgear investigate this issue urgently and provide a permanent fix. A flagship WiFi 7 product should deliver stable, enterprise-grade reliability — especially for real-time communication applications. I sincerely hope this issue is acknowledged and addressed as soon as possible.Solved368Views0likes11Comments