NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Two devices can't ssh or ping
I have two devices, a Mac and a raspberry pi, that are connected to the same orbi satellite on the same main wifi ssid and same subnet using DHCP. The Mac is connected at 6Ghz and the pi is connected at 5Ghz. After several hours both can ping the Orbi router but they cannot ping or ssh to each other. If I switch the Mac to the IoT SSID and then back to the main SSID both can ping and ssh to each other. Sometime just restarting the Mac's wifi connection works. Wait a few hours and the same thing happens again. This behavior is seen on other devices on the network. I've changed the wireless channel from auto to a specific channel but that doesn't seem to help. Both Orbi devices are up to date. Is there anything I can do to maintain a stable connection?FINDING NEW ISSUE WITH NEW FIRMWARE V 12.1.11.10_5.4.8
Basically we know we would find issues eventually here is the major issue I am facing, while watching a video on which ever platform the video will freeze for a few seconds then load and come back, mimicking buffering. While this happening there is no disconnection and phone showing full signal bars. Anybody else experiencing this? And is there a fix.RBE971 dropping A9000 connections
Hello, I've got an RBE971 running v12.1.10.12_5.3.16 in AP mode. I have an A9000 adapter for my Fedora Linux notebook that connects correctly. However, after about 5 minutes, the connection is dropped at the router end and nothing is logged on the notebook. Traffic just gets dropped. The only way to get a connection is to disable wifi then reenable it, giving another 5 minutes of access before the connection is blindly dropped again. I had a similar issue when the router was on an older version that the updated router software fixed. There seems to be some internal timer that is not being validated correctly. The link can be under heavy use, light use, or not at all, when the 5 minute mark arrives, the connection is just blindly dropped with no data on the host side. The A9000 is still listed as an attached device on the Orbi after the connection is internally dropped. The Linux NetworkManager programmers think this is something inside the router. What's up here and how can we fix it? I need to maintain wifi7 access. Dropping back to the wifi5 that's included in the notebook is too slow. Best regards, Eric
WAND Disconnects (Hunter Irrigation)
I've had a Hunter WAND WiFi module in my X2 controller (irrigation system) since 2024 and it seems that after the latest RBE972S (Orbi 970/Orbi 971) firmware updates to Version 12.1.10.12, the WAND WiFi module randomly disconnects. The NETGEAR firmware update solved a number of prior problems (Google Pixel 10 smartphone) but the WAND WiFi module disconnects seem to have started after the latest firmware update. I've spent a fair number of hours attempting to resolve this problem going thru all of Hunter's recommendations and went so far as to purchase a new WAND module. No joy, the WiFi module seems to be losing the Internet connection but none of my other 30 connected devices are experiencing a similar problem. I have a full strength 100% WiFi signal at the module since the Orbi 970 Satellite is 50 feet from the irrigation system controller. I do notice in the Bluetooth interface, that after the disconnect and a subsequent reconnect in XXX seconds, the Internet connection is Poor (14%) with the Hunter Hydrawise controller is marked Failed. Anybody experiencing a similar issue with the WAND module for Hunter X2 Controllers?
