NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

donawalt's avatar
donawalt
Mentor - Experienced User
Jun 28, 2025

BUG: KERNEL CRASH in 9.13.1.2, Orbi 970

After being up about 28 hours, one of my 970 satellites did a restart. The bug log reports that the reason was a kernel crash.   It was at about 1:30 AM local time, so little or no action going o...
orbi 970 series
donawalt's avatar
donawalt
Mentor - Experienced User
Jun 29, 2025

Thanks Saner​ I was just getting to it when you posted again. I am in touch with Eng on this one actually, plus I do have  support ticket open since yesterday! I'll post here if any progress/milestones are achieved.

dkarataiev's avatar
dkarataiev
Star
Nov 03, 2025

Have you figured this out?

  • donawalt's avatar
    donawalt
    Mentor - Experienced User
    Nov 03, 2025

    Never heard back. I am on later firmware now, have not had another crash.

    • dkarataiev's avatar
      dkarataiev
      Star
      Nov 03, 2025

      Could you please elaborate on which firmware and where you got it? I'm on 9.13.1.2 and get 1-2 reboots daily with a kernel panic