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Forum Discussion
donawalt
Jun 28, 2025Mentor - Experienced User
BUG: KERNEL CRASH in 9.13.1.2, Orbi 970
After being up about 28 hours, one of my 970 satellites did a restart. The bug log reports that the reason was a kernel crash.
It was at about 1:30 AM local time, so little or no action going o...
donawalt
Jun 29, 2025Mentor - Experienced User
Thanks Saner I was just getting to it when you posted again. I am in touch with Eng on this one actually, plus I do have support ticket open since yesterday! I'll post here if any progress/milestones are achieved.
Saner
Nov 03, 2025Apprentice
Most of my issues (especially unexpected router crash / restarts few times per day) have been resolved after the RMA (replacement) of router (only router, not the Router+ Satellite) , before
With new router and fw 9.13.1.2, I have seen uptime of 60 days! Before the RMA my record was max few days only.
I suggest that you proceed if RMA, if accepted by Netgear.
. In addition to hardware replacement, fw 9.1.3.1.2 also resolved lots of bugs (at least in AP mode). The overall system stability and performance is musch better in my use case, RBR is in AP mode.
Looking fw to try the new firmware 9.13.2.1 , when NG fix the wrong packaging issue in the zip file...