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Forum Discussion
donawalt
Jun 28, 2025Mentor - Experienced User
BUG: KERNEL CRASH in 9.13.1.2, Orbi 970
After being up about 28 hours, one of my 970 satellites did a restart. The bug log reports that the reason was a kernel crash.
It was at about 1:30 AM local time, so little or no action going o...
Saner
Nov 03, 2025Apprentice
Most of my issues (especially unexpected router crash / restarts few times per day) have been resolved after the RMA (replacement) of router (only router, not the Router+ Satellite) .
With new router and fw 9.13.1.2, I have seen uptime of 60 days! Before the RMA my record was max few days only.
I suggest that you proceed if RMA, if accepted by Netgear.
In addition to hardware replacement, fw 9.1.3.1.2 (released in June 2025) also resolved lots of bugs (at least in AP mode). The overall system stability and performance is musch better in my use case, RBR is in AP mode.
Looking fw to try the new firmware 9.13.2.1 (released Nov 2025) , when NG fix the wrong packaging issue in the zip file...