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Forum Discussion
BUG: KERNEL CRASH in 9.13.1.2, Orbi 970
After being up about 28 hours, one of my 970 satellites did a restart. The bug log reports that the reason was a kernel crash.
It was at about 1:30 AM local time, so little or no action going o...
FYI : The zip files for fw 9.13.2.1 are updated now. Both RBR + RBS zip files are correct on NG side. Please download and upgrade. Try this version. If RBR craches continue, request a RMA from NG.
Unfortunately, the new firmware didn't resolve the issue—same problem.
Have you factory reset the system and setup from scratch to check this?
What all do you have connected to 970 series system?
Unfortunately, the new firmware didn't resolve the issue—same problem.
I just reset everything, we'll see if that helps. What do you mean by connected to 970?
What all devices are connected to the system? Phones,pads and etc...
Let us know if this happens again.
