NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Scoobydoo987
Nov 30, 2025Aspirant
Can’t communicate between wireless bands on a satellite
Really disappointed with brand new 373 +2 satellite kit. Hoping I’ve made a rookie mistake but… My issue seems to be specific to satellites. Client devices on the same SSID can’t communicate betwe...
Scoobydoo987
Dec 01, 2025Aspirant
Thanks for responding. To answer your questions:
Guest turned off and not in use (although annoyingly it’s still being advertised - bug?)
the other satellite is hard wired - it wasn’t happening there, but that one has only got 5 devices on it. The satellite where I see this issue has 30+ and I can’t hardwire it.
latest firmware on all of them. 12.1.3.11
The clients are the type to drop / deprioritise icmp - it’s everything from lightbulbs to raspberry pi to esp32s.
- FURRYe38Dec 01, 2025Guru - Experienced User
What brand and model# are these devices that are on 2.4Ghz and on 5Ghz?
What channels are you using on the RBR?
If you turn OFF the RBS and connect these devices to the RBR, does same thing happens with the RBR only?
Have you put these devices in the IoT network to see if they can communicate between each other on this network?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰