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Forum Discussion

Bmog1213's avatar
Bmog1213
Aspirant
Mar 02, 2026

Can’t generate device list after 12 hours post reboot

Same issue here , can’t generate device list after 12 hours post reboot !!! App recognizes the satellite however lots of devices including tp link light switches seems offline even though I clearly can control them , seems to me unusual ? What to do ?

orbi 870 series

2 Replies

  • Bmog1213's avatar
    Bmog1213
    Aspirant
    Mar 02, 2026

    I have same issue and factory reset solved the issue yet 12 hours later back in same place the web app can’t generate device list 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 03, 2026

    Yes is a known issue and is being worked on. NG IS aware of it. Orbi App should be working. It's the WEB UI that is failing. Were all waiting on NG to release the fix. No idea of when that will be. Something you can contact NG support about.

     

    Failing on mine as well.