Cannot connect to Orbi 370 router admin

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

ProgressEng wrote:

We've just puechesed a Orbi mesh system (370 series) one router, two satilites. We've had three attempts at this on two diferent IOS devices. We follow the setup and every thing happens as it's supposed to. We join the orbi network just fine but when the orbi app tries to find the device we get an "object not found" message. Local network access is enabled on the orbi app and we're connected to the orbi network but we cannot access to the routers admin. We also tried both published IP addresses to log into the routher and neither resolve. 192.168.1.1 or 10-168.168.1 .... Any ideas whats happening here?

 

ProgressEng wrote:

We've had three attempts at this on two diferent IOS devices. We follow the setup and every thing happens as it's supposed to. We join the orbi network just fine but when the orbi app tries to find the device we get an "object not found" message. Local network access is enabled on the orbi app and we're connected to the orbi network but we cannot access to the routers admin. We also tried both published IP addresses to log into the routher and neither resolve. 192.168.1.1 or 10-168.168.1 ....

You might try browsing to orbilogin.local.

 

Is the mesh system set up in router mode?  Or is it in AP mode?