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Case escalation
hello everyone. I have a case going on for 8 months and the person taking care of it is horrible. So how do I ask to escalate my case without do it to the guy who I want to get rid of? Since...
Will get this over to NG for review.
Thank you.
What is the case #?
It's the weekend so will not see much of anything until next week.
What Orbi system is this? 770 series?
What FW version is loaded on it?