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Forum Discussion
ggb1979
Dec 15, 2025Aspirant
Confused by legacy network extenders still connecting
hi would appreciate some advice I am UK based, with vodafone fibre 500 connection. Recently purchased orbi 370 with 1 base unit and 2 satalites to replace the vodafone default router and voda...
CrimpOn
Dec 18, 2025Guru - Experienced User
It would be very helpful to know the hardware address of the WiFi access points that are broadcasting these WiFi SSIDs.
My tactic would be to install WiFi Info View (free for Winows at https://www.nirsoft.net/utils/wifi_information_view.html)
This app will produce a list of WiFi access points currently broadcasting and display the hardware MAC address of each. If the ORBI36*** networks are being broadcast by the 371 router and 370 satellite, they will have the same hardware MAC address as the ORBI36 network.
p.s. NTGRBH_E0C2501FC5E4 is the "backhaul" WiFi network between 371 router and 370 satellite. In previous Orbi models, Netgear engineers did not broadcast the SSID of this network. (There being no point because users cannot possibly connect to it because they do not know the long, complicated password.) For some reason known only to (probably nobody) the engineers chose to broadcast the SSID of this backhaul network on the newest products and thus (a) confuse customers, (b) annoy customers, and (c) ignore countless pleas on the Community Forum to "turn off the damn SSID on the backhaul."
- ggb1979Dec 19, 2025Aspirant
Thanks - I’m not able download stuff on pc as it’s a work computer and they’ve locked it down. I tried various iOS apps but can’t seem to find one that gives the MAC address of each access point
sry for my lack of expertise but can you advise an iOS app that is suitable and exactly what I’m looking for
thanks
- StephenBDec 19, 2025Guru - Experienced User
ggb1979 wrote:
I tried various iOS apps but can’t seem to find one that gives the MAC address of each access point
As I recommended before, you can use Apple's Airport Utility for this. Go into Apple Settings->apps->airport utility and turn on "Wi-Fi Scanner" before you run it.
There will be some nuisance screens as it looks for Apple Airport products you don't have, but once you get through those you'll see a Wi-Fi Scan option at the top right of the app screen. That will give you the signal strength, mac addresses, and network names of all the networks it finds.
It'd be helpful to know if these networks are coming from all three Orbi elements, or just some. The signal strength (RSSI) and mac addresses can help you figure this out.
- ggb1979Dec 19, 2025Aspirant
This is what airport utility shows ;