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Forum Discussion
donawalt
Jul 15, 2025Mentor - Experienced User
Device flipping to celllular/disconnecting when on WiFi? Read this for possible solution!
Technical Analysis and Repeatable Evidence of DHCP/Routing Bug in Netgear Orbi 971 (Router Mode)
Summary of Issue
In environments using the Orbi 971 system in router mode, certain iOS/iPadOS ...
MikeM4937
Jul 16, 2025Guide
I personally have not noticed this issue. Are you SSID setup and enabled where say it has main as 'Netgear', IOT as 'Netgear-IOT', and guest SSID 'Netgear-Guest'? Or are they different where none of them share a common string or naming? Example main as 'Family', guest as 'BobWIFI', IOT as 'IOT-network'? If you have approach as 'Netgear' and 'Netgear-IOT' when you connected from a WIFI 6E or 7 compatible Apple device it may have asked about connecting with the other similar SSIDs. I think Apple assumption is 6GHz and 5GHz are operating on different SSIDs. Which is not the case on the main SSID for the RBE97x series. If you don't want to change your SSIDs or don't recall, you can do a forget SSID and reconnect. If you get the prompt after putting in your password, click the 'not now'. My SSIDs have a common name format but different passwords. In my household, I only have one iPhone 16 Pro Max (wifi 7) it shows in advanced devices as connection type '5GHz + 6GHz'. While a member’s iPhone 15 Pro Max (Wi‑Fi 6E) shows 6GHz only.
https://support.apple.com/en-us/102285 also look at https://support.apple.com/en-us/102766
What is the status of your "Private Wi-Fi Address" when connected to your SSID? Have you tried setting this to 'off'? For my family's devices I have them all set to off. With a most of my priority devices setup with a static DCHP leases on the RBE971.