NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
donawalt
Jul 15, 2025Mentor - Experienced User
Device flipping to celllular/disconnecting when on WiFi? Read this for possible solution!
Technical Analysis and Repeatable Evidence of DHCP/Routing Bug in Netgear Orbi 971 (Router Mode)
Summary of Issue
In environments using the Orbi 971 system in router mode, certain iOS/iPadOS ...
donawalt
Nov 17, 2025Mentor - Experienced User
I caught it! I was able to get a flip to 5G cellular on my iPad while I had the wlanconfig log capture running on both satellites and the router!
iPad Pro 2024 info:
MAC ae:1e:89:f3:61:87
IP 192.168.1.108
Here is the story followed by a Dropbox link of the 3 logs compressed into a zip file:
Process used:
- I took the iPad to the basement with its cover off. I sat it on a table about 6 feet from the router. This was 10:18 AM. I then came up to the third floor where the Windows laptop is, and started the wlanconfig log captures. I also verified the iPad was connected to the router, as expected.
- After 30 minutes of the iPad sitting in the basement, I closed the cover, and took it up to the kitchen and set it on the counter - probably 20 feet with line of sight to the 1st floor 971. I verified that the routers web device list showed it connected to the 1st floor 971. It sat there for about 10 minutes.
- I came in, left the cover closed, took it up to the second floor room where it flipped to 5G this morning. I opened the cover, and it was still on Wi-Fi and stayed on Wi-Fi.
- So I closed the cover, and took it up to my office on the third floor, and sat it on the desk about 5 feet from the 3rd floor 971. I opened the iPad cover and it was already on 5G! Time was 10:56 AM.
- I let the iPad sit there - it did not go back to Wi-Fi even being so close to the 971! After 2 minutes, at 10:59 AM I brought up an RSS reader app that would download the latest articles, and it immediately popped onto Wi-Fi again.
For examining the logs, step 4 when I opened the iPad cover and saw it on 5G was 10:56 AM. The linked logs include all 3 Orbi devices, from a time of about 10:20 AM to about 11:00 AM after the iPad was back on Wi-Fi again.
Logs:
https://www.dropbox.com/scl/fi/cm7ds9rgm1gkttzc89uvh/iPad-flip-to-cellular.zip?rlkey=gpo9xvr8tkb81r…