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Forum Discussion
rgm60527-idid
Aug 06, 2025Aspirant
DHCP flood in log.
The Orbi 970 with one satellite is struggling to provide reliable coverage in a small house. A single 970 unit failed to come anywhere close to the connectivity performance of my old Synology router,...
FURRYe38
Aug 06, 2025Guru - Experienced User
Was the flooding happening before you installed the RBS?
What brand and model# devices do you have?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
What channel configurations are currently set on the router?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Is IPv6 enabled on the RBR?
rgm60527-idid
Aug 06, 2025Aspirant
“Was the flooding happening before you installed the RBS?”
Unknown but orbi 970 alone was flekey as well, but had not thought of looking at the log then
“What brand and model# devices do you have?”
Orbi RBE971V9.13.1.2_1.3.24
“What is the size of your home?”
Sq Ft? 2,600 sq single story with basement
“What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected. “
Orbi is located in the basement, and the satellite is on the first floor. I would guess about 15 horizontal and ten feet vertical - limited to no other option, at least one that will fly with the wife. Without the satellite, numerous Wi-Fi clients on the first floor had poor to fair signal strength, and that is why I added the satellite. The old Synology router had much better wi-fi connectivity. Only mention this as a means to rationalize any building impediments for RF, which past experiences with other routers suggest nothing unusual…
“What channel configurations are currently set on the router?”
2.4 set to AUTO
5GHZ 40
IoT is enabled and limited to 2.4
"What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?"
Xfinity Model number: CGM4981COM Friendly model name: XB8
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
"Is IPv6 enabled on the RBR?"
Disabled
- FURRYe38Aug 06, 2025Guru - Experienced User
What brand and model# devices do you have connected to the orbi system?
15 feet is too close between the RBR and RBS. 30 feet is starting distance between them.
Try changing to manual channels 1 and 40 on the RBR.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
New: https://community.netgear.com/kb/en-orbi-knowledge-sharing/static-ip-address-configuration-for-ap-mode/2456256
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...- rgm60527-ididAug 06, 2025Aspirant
Been in bridge mode for like forever.
- FURRYe38Aug 06, 2025Guru - Experienced User
Helps to know about the ISP modem being in bridge mode.
What brand and model# devices do you have connected to the orbi system?
15 feet is too close between the RBR and RBS. 30 feet is starting distance between them.
Try changing to manual channels 1 and 40 on the RBR.