NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TOPS119
Aug 04, 2026Virtuoso
Did anybody with samsung s25 phones figure out how to connect to wifi 7
I had a s25 ultra which when connected only shows wifi 6. I now get a s25 and im only seeing wifi 6 went to the lab and wifi 7 is turn on so is there something im not doing?
StephenB
Aug 07, 2026Guru - Experienced User
schumaku wrote:A wireless client can only see -and- connect to SSID on channels it's allowed to operate - by local regulatory.
Yes, but the phone is seeing the Orbi 970 backhaul. While I think the 970 does have a separate backhaul (unlike other Orbi WiFi 7 models), it still seems unusual that the phone wouldn't see at least 5 ghz. But worth double-checking. TOPS119 - are you still using channel 44 for 5 ghz? That should be available everywhere in the world.
One poster in the Samsung discussion thread found that switching into airplane mode resolved their similar problem. They were thinking this was due to interference from the SIM (which makes no sense to me), but it is easy to try.
Another found that turning off WiFi 7 using Samsung's Connectivity Labs diagnostic allowed the phone to connect. This is trickier to try, since that diagnostic is normally hidden.
TOPS119 - if the phone is using "intelligent wifi" then it might also be worth turning that off, and seeing if that makes any difference.
schumaku
Aug 07, 2026Guru - Experienced User
StephenB wrote:Yes, but the phone is seeing the Orbi 970 backhaul.
In case here both the bonded channels are operating on recognized bands, the OPs Sammy can recognize it.
- TOPS119Aug 07, 2026Virtuoso
So after paying Netgear for service they did the trouble shooting the same ones we read on the net resetting router and still couldn't figure out the issue. They come up with a story that 5g is blocked on the Samsung devices in my region which is not true. So 4 hours of trouble shooting and that is the result.